Privacy Policy

When you access or otherwise use our Services, we may collect information from you. The types of information we collect depend on how you use our Services. Please note that we need certain types of information to provide the Services to you. If you do not provide us with such information, or if you ask us to delete that information, you may no longer be able to access or use certain Services. The information we collect may include data you directly provide to us, data we obtain automatically from your interactions with our Services, and data we obtain from other sources.

Information you provide directly to us. We may collect information directly from you. For example, you may provide us with information when you use the Services, communicate with us, register for an account, subscribe to newsletters, or participate in a promotion. Information you provide directly to us may concern you and others and may include, but is not limited to: email address; user name; payment information through our payment processing vendors; User Content, such as chat communications, posted images, and shared Characters; and contents of communications with us.

You are not required to provide us with such information, but certain features of the Services may not be accessible or available absent the provision of the requested information.

Information we collect automatically. We and our third-party vendors, which include ad networks and analytics companies such as Google Analytics, may use cookies, web beacons, and other tracking technologies to collect information about the computers or devices you use to access the Services. We may collect and analyze browser type, ISP or operating system, domain name, access time, referring or exit pages, page views, IP address, unique device identifiers, version of our Services, and device type.

We may also track when and how frequently you access or use the Services, including how you engage with or navigate our site or mobile application. We may use this information for analytics, to evaluate advertising campaigns, and as otherwise described in this Policy.

We and our third-party vendors may use cookies, clear GIFs, pixel tags, and other technologies that help us better understand user behavior, personalize preferences, perform research and analytics, and improve the Services.

Most web browsers automatically accept cookies, but your browser may allow you to modify your browser settings to decline cookies if you prefer. If you disable cookies, the Services may not function properly. For more information, see https://www.allaboutcookies.org/.

When you use the Services, we may collect general location information, such as general location inferred from an IP address.

Information we collect from other sources. We may collect information about you from other parties, such as when you are referred to us by another user, interact with our social media profiles, or connect your account using a Third-Party Account such as Facebook or Google.

We may use your information to provide and administer the Services; personalize the Services; communicate with you; respond to inquiries, comments, feedback, or questions; analyze, maintain, improve, modify, customize, and measure the Services, including to train artificial intelligence or machine learning models; develop new programs and services; detect and prevent fraud, criminal activity, or misuse; ensure security; comply with legal obligations; protect rights, privacy, safety, or property; enforce agreements; and carry out any other purpose for which the information was collected.

We may combine information collected through the Services with information obtained from other sources. We may also aggregate and/or de-identify information collected through the Services and use or disclose de-identified or aggregated data for any purpose, including research and marketing purposes.

Affiliates: We may disclose information to our affiliates, meaning an entity that controls, is controlled by, or is under common control with Dream Studio. Our affiliates may use the information in a manner consistent with this Policy.

Vendors: We may disclose your information to employees, consultants, and other vendors who need access to perform services on our behalf, such as data storage, payment, technology support, customer service, analytics, fraud prevention, legal services, and marketing services.

Safety and protection: We may disclose certain information if we believe in good faith that doing so is necessary or appropriate to protect or defend Dream Studio or other parties, enforce this Policy, our Terms of Service, or any contractual arrangement, or protect the rights, property, or personal safety of Dream Studio, our agents, affiliates, employees, users, or the public.

Advertising and analytics: Though we do not engage in advertising as of the date of this Policy, we may in the future disclose or make available some information with advertising and analytics partners to serve advertisements and provide analytics services.

Legal requirements: We may disclose certain information if we believe doing so is necessary or appropriate to comply with law enforcement, legal, or regulatory process, including warrants, subpoenas, court orders, or applicable laws and regulations.

Business transfers: We may disclose certain information in connection with or during negotiations or closing of any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

Your User Content: Certain actions you take may be visible to other users of the Services or result in content that is made available to other users, such as shared Characters.

Other disclosures with consent or at your direction: We may disclose your information to nonaffiliated third parties based on your consent or direction.

Analytics. We may use third-party web analytics services on the Services, such as those of Google Analytics. These vendors use the technology described in the "Information We Collect Automatically" section above to help us analyze how users use the Services, including by noting the third-party website from which you arrive. To prevent Google Analytics from using your information for web analytics, you may install the Google Analytics Opt-Out Browser Add-on.

Tailored advertising. Though we do not engage in advertising as of the date of this Policy, we may in the future allow third-party advertising networks to place cookies or other tracking technologies on your device to collect information about your use of the Services in order to inform, optimize, and serve marketing content based on past visits to our website and other online services.

If you are interested in more information about tailored advertising and how you can generally control cookies, you may visit the Network Advertising Initiative Consumer Opt-Out Link, the Digital Advertising Alliance Consumer Opt-Out Link, and/or the European Interactive Digital Advertising Alliance. You can also visit the Google Ads Settings page to exercise choices about Google personalized advertising.

Please note that even if you opt out of tailored advertising, you may still receive advertising content, but it may not be tailored to your interests. We do not control third-party opt-out links and are not responsible for their continued availability or accuracy.

Profile information. You may delete your account through Settings > Account management. You may also verify, correct, update, or delete certain information through your account settings.

Marketing communications. You can unsubscribe from marketing emails by following the directions in those emails. If you unsubscribe, we may still send administrative emails regarding the Services, including notices of updates to our Terms of Service or this Policy.

Cookies and analytics. You can opt out of certain cookie-related and analytics processing by following the instructions in this Policy.

Rights to information about you. Depending on your jurisdiction, you may request that we provide information about the categories of personal information we collect or disclose; provide access to or a copy of certain information; prevent processing for direct marketing; update incorrect information; delete certain information; restrict processing or disclosure; transfer your information; opt you out of certain profiling; or revoke consent.

You may be able to designate an authorized agent to make requests on your behalf. We may verify your identity before processing such requests as permitted by applicable law.

Certain information may be exempt from requests under applicable law. For example, we may retain certain information for legal compliance and to secure our Services. We may need certain information to provide the Services to you; if you ask us to delete it, you may no longer be able to use the Services.

You also have the right to not be discriminated against, as provided by applicable law, for exercising your rights. You may also have the right to opt out of sales of your personal information or processing for targeted advertising.

If you would like information regarding your rights under applicable law or would like to exercise any of them, contact us at support@dreamwifey.com. To protect your privacy and security, we take reasonable steps to verify your identity and requests before granting such requests.

Depending on applicable law, you may have the right to appeal our decision to deny your request. We will provide information about how to exercise that right in our response denying the request.

Regional privacy disclosures and rights. Additional disclosures for residents of the European Economic Area, United Kingdom, California, and Nevada are set forth below.

Residents of the European Economic Area and United Kingdom. Dream Studio is considered the "data controller" of the "personal data" we handle under this Policy. Dream Studio is responsible for deciding how to collect, use, and disclose personal data, subject to applicable law.

Our legal grounds may include contractual commitments, your consent where required by law, legitimate business interests that are not overridden by your rights and freedoms, and legal compliance.

In addition to the rights described in this Policy, you have the right to lodge a complaint with the relevant supervisory authority. However, we encourage you to contact us first, and we will do our best to resolve your concern.

Residents of Nevada. If you are a Nevada resident, you have the right to opt out of the sale of certain personal information to unaffiliated parties by contacting us with the subject line "Nevada Do Not Sell Request" and providing your name and email address. We do not currently sell personal information as sales are defined in Nevada Revised Statutes Chapter 603A.

Residents of California. Under the California Consumer Privacy Act, we disclose the categories of personal information and sensitive personal information we collect and disclose for business or commercial purposes. These may include identifiers, financial information, commercial or transactional information, internet or electronic network activity information, general geolocation data, audio or video information, voluntarily provided User Content, other information that may identify you, and inferences drawn from information we collect.

We may collect sensitive personal information such as account log-in and password or other credentials that allow access to your account, and other sensitive personal information you voluntarily provide through the Services.

We may use third-party analytics services and online advertising services that may result in the "sharing" of online identifiers, cookie data, IP addresses, device identifiers, general location information, and usage information with advertising partners. We do not knowingly sell or share the personal information of children under 16.

Do-Not-Track disclosure. We do not respond to browser-initiated Do Not Track signals, as the Internet industry is still working on Do Not Track standards, implementations, and solutions.

California residents can make requests about their personal information as described in this Policy. The CCPA also allows you to limit the use or disclosure of sensitive personal information if it is used for certain purposes. We do not use or disclose sensitive personal information other than for purposes for which you cannot opt out under the CCPA.

The Services are not designed for minors under 18, and our Terms of Service prohibit use by anyone under 18. If we discover that an individual under 18 has provided us with "personal information," as defined in the Children's Online Privacy Protection Act, we will close the account and delete the personal information to the extent required by law. We may, where permitted by law, retain certain information internally for purposes described in this Policy.

Dream Studio implements technical, administrative, and physical safeguards to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. Therefore, we do not promise and cannot guarantee the security of your information or communications.

In general, we keep your information for the time necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and your choices, after which time we may delete and/or aggregate it. We may also retain and use information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.

Popular Characters. If a Character you create and set to "Public" reaches a certain threshold of popularity, we reserve the right to preserve that Character's characteristics and keep that Character active on the Services, even if you otherwise delete your data and account. To ensure we do not retain information about you when this occurs, avoid submitting such information as part of the Character creation flow if creating a Public Character.

Our Services are global, and your information may be stored and processed in the United States and other countries outside the country in which you reside. These countries may have data protection laws that differ from the laws in your country, and data may be accessible to law enforcement and national security authorities under certain circumstances.

Where we transfer personal data from the European Economic Area, United Kingdom, or Switzerland to countries that have not been deemed to provide an adequate level of data protection, we rely on appropriate safeguards to legitimize the transfer.

These safeguards may include Standard Contractual Clauses approved by the European Commission and the UK International Data Transfer Addendum where applicable; technical and organizational measures such as encryption in transit and at rest, access controls, and security assessments; and transfers to recipients in countries recognized as providing adequate protection.

You may request a copy of the safeguards we use for international data transfers by contacting support@dreamwifey.com.

By using the Services, you acknowledge that your information may be transferred to and processed in countries outside your country of residence as described above. Where consent is the legal basis for such transfer under applicable law, your use of the Services constitutes your consent to such transfer.

The Services may contain links to third-party websites or services. We are not responsible for the content or practices of those websites or services. The collection, use, and disclosure of your information by third parties will be subject to their privacy policies, and not this Policy. We urge you to read the privacy and security policies of third parties before providing information to them.

We may change this Policy to reflect changes in the law, our information practices, or the features of the Services. We will indicate the date of the most recent update in this Policy. If we make a material change, you will be provided with appropriate notice in accordance with legal requirements. By continuing to use the Services, you confirm that you have read and understood the latest version of this Policy.

You may ask us to delete or remove Personal Data where there is no good reason for us continuing to process it, where you have successfully objected to processing, where we may have processed your information unlawfully, or where we are required to erase your Personal Data to comply with local law.

We may not always be able to comply with your request of erasure for specific legal reasons, which will be notified to you, if applicable, at the time of your request.

You may object to the processing of your Personal Data if you feel such processing impacts your fundamental rights and freedoms. You also have the right to object where we process your Personal Data for direct marketing purposes. In some cases, we may demonstrate compelling legitimate grounds to process your information which override your rights and freedoms.

We try to respond to all legitimate requests within one month. Occasionally it may take longer if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

If you have any questions about our Privacy Policy, information practices, Services, or to report any violations of these Terms, please contact us at support@dreamwifey.com.